Privacy Policy

At Kinpine House, your privacy is important to us. This policy explains what personal information we collect, how we use it, and how we protect it. Our goal is simple: to deliver an effortless booking experience while safeguarding your trust.

Who We Are

Kinpine House is a luxury vacation rental located in Incline Village, Lake Tahoe. This website (https://kinpine.com) allows guests to learn about our property, check availability, and make direct reservations.

What We Collect

When you inquire about a stay or make a reservation, we collect:

• Contact details: your name, email address, phone number
• Booking information: arrival/departure dates, number of guests
• Payment details: securely handled by Stripe on our behalf
• Guest preferences or notes: optional fields you may provide (e.g., accessibility needs)

We may also use tools like Google Analytics to gather anonymized data about how users interact with our website.

Payments and Security

All payments are processed through Stripe, a PCI-compliant payment processor. We do not store or have direct access to your full payment card details. Stripe's privacy policy is available here.

Our booking engine is provided by OwnerRez, which stores reservation data in accordance with GDPR and CCPA standards.

How We Use Your Info

• Confirm your reservation and send you important trip details
• Communicate with you before, during, or after your stay
• Improve our service based on general usage patterns

We do not sell or share your personal data with third-party marketers.

Cookies

Our website may use basic cookies or tracking pixels to enhance performance and understand usage. These are anonymous and help us optimize your experience.

Contact Us

Have questions about this policy or your data?

Email us anytime at: stay@kinpine.com

Or write to us at:
Kinpine House
Incline Village, NV 89451
USA

Updates

We may update this policy from time to time. When we do, we'll post the revised version here with an updated date.